Yes, our Melbourne Showroom is located at 240 Wickham Rd, Highett VIC 3190.

Showroom Hours:

Mon - Fri: 9:00am - 5:00pm

Sat: 10:00am - 3:00pm

Sun: CLOSED

Yes, if the comparable product meets our Price Guarantee guidelines, we can offer a price match on your product.

Please send all price match enquiries to our team at support@sunlightbathrooms.com.au

Yes, all of our relevant products are WaterMark certified (if applicable) and meet all necessary Australian Standards.

Yes, our products come with a warranty period as guaranteed by our suppliers. The specific warranty period and inclusions for each product can be found under the 'Warranty' tab on each product page.

For further information or clarification on a product's warranty, please contact our team on (03) 9555 8891 or at service@sunlightbathrooms.com.au

If your product develops a fault within the product's warranty period, our team can process a warranty claim on your behalf with the relevant manufacturer.

Please email our team at service@sunlightbathrooms.com.au with photos/videos of the fault and your original order details.

For more information on warranty, visit our Warranty Page or contact our team at support@sunlightbathrooms.com.au

From the time you place your order, the turnaround time for delivery will vary depending on your location and product availability.

For Instant Ship items, your order is generally dispatched within 24 hours and delivered to you within 1-5 business days for metro areas from the time of your order.

For Standard Ship items, your order is generally dispatched within 1-5 business days and delivered to you within 2-10 business days for metro areas from the time of your order.

If any products that are unavailable at the time of your order, our team will contact you immediately to find a solution.

For more information on shipping, visit our Shipping Policy here or contact our team on (03) 9555 8891 or at support@sunlightbathrooms.com.au

Our reliable network of courier partners allows us to offer delivery to most regions in Australia.

Shipping availability and cost (if applicable) is calculated at checkout.

For more information about shipping, please visit our Shipping Policy here or contact us at support@sunlightbathrooms.com.au

For orders over $100.00, shipping for our smaller items such as Tapware, Accessories and Sinks is free.*

Orders under $100.00 will include a $20.00 flat-rate shipping fee.

The shipping fee for orders with larger items such as Vanities, Bathtubs and Toilets will depend on your location and will be calculated at checkout prior to payment.

For more information on shipping, please visit our Shipping Policy here or contact us at support@sunlightbathrooms.com.au

*Certain bulky or fragile freight may be excluded from this promotion.

Yes, pick-up is available from our showroom at 240 Wickham Road, Highett VIC 3190.

Please ensure to select the 'store pick-up' option at checkout.

You will be sent a text message to the phone number provided once your order is ready for collection.

For returns, please first confirm your order is eligible for return here.

If eligible, please contact our team at support@sunlightbathrooms.com.au with your original order details and the reason for return to initiate the return process.

If you received something different to what you ordered or are missing an item from your order, please contact us within 24 hours of receiving your order so our team can assist.

Please contact our team at support@sunlightbathrooms.com.au

If an item has arrived to you damaged, please contact us with photos/videos showing the damage within 24 hours of receiving your order.

Once received, our team will investigate and provide an update ASAP.

Please contact our team at support@sunlightbathrooms.com.au

Once your returned goods have been received and inspected by our team, your refund will be processed immediately via your original payment method.

Funds are usually returned within 1-3 business days from the time of processing.

Refunds cannot be made to a different payment method to what was originally used.

To check the status of your refund, please contact our team at support@sunlightbathrooms.com.au